# Privacy Policy
**Last updated:** August 19, 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
## 1. Information We Collect
When you submit a request for a vehicle quote or contact us through our website, we may collect:
– **Name**
– **Phone number**
– **Email address**
We do not collect payment information, government ID numbers, or vehicle registration details through the website itself. If any such information is later exchanged (for example, during pickup), it is handled directly between you and our staff, not stored on this website.
We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through standard website analytics tools (e.g., Google Analytics), for the purpose of understanding site usage and improving our services.
## 2. How We Use Your Information
We use the information you provide to:
– Respond to quote requests and inquiries
– Contact you about your vehicle and arrange pickup or sale
– Improve our website and services
– Maintain records of past transactions
## 3. How We Share Your Information
**We do not sell, rent, or share your personal information with third parties**, including towing partners, wreckers, or other outside companies. All information you provide stays within our business and is used solely to serve your request.
We may disclose information if required to do so by law, or to protect our legal rights.
## 4. Data Storage and Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Access to customer information is limited to staff who need it to fulfil your request.
## 5. Your Rights
You have the right to:
– Ask what personal information we hold about you
– Request corrections to inaccurate information
– Request that we delete your personal information, subject to any legal or business record-keeping requirements
To make a request, contact us using the information below.
## 6. Cookies
Our website may use cookies or similar technologies to support basic site functionality and analytics. You can disable cookies through your browser settings; this may affect some site features.
## 7. Governing Law
This website is operated in Canada. Our collection and use of personal information is guided by applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia’s Personal Information Protection Act (PIPA).
## 8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
## 9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Vancouver Scrap Car.ca
Email: Info@VancouverScrapCar.ca
Phone: 236-889-3494